About
About Me
I have over five years of experience across business development, product-focused roles, and ICT environments in Singapore and Myanmar. My work involved customer engagement, solution discussions, vendor coordination, and relationship management.
Through my studies and project work in New Zealand, I developed skills in digital transformation, systems analysis, cloud technologies, data reporting, and process improvement.
Highlights
- Master of Business Information Systems graduate
- Experience in customer-facing ICT and business roles
- Interested in cloud, digital solutions, and business improvement
Skills
Core Skills
Experience
Experience Timeline
Operational Services Intern — Trimble Forestry
- Supported the Operational Services department in improving and adoption change process across QA, Product Success, XOps & Security teams.
- Designed and implemented interactive Domo dashboards to visualize change-adoption metrics and team-level KPIs.
- Built automated data pipelines integrating Google Forms → Sheets → Domo to transform survey responses into quantitative metrics.
- Collaborated with cross-functional leads (QA, XOps, Product Success) to refine communication flows, escalation protocols and SLA impact tracking.
- Developed frameworks for change awareness, satisfaction, tool/tech adoption, and training needs, enabling leadership to monitor transformation progress via Domo dashboards
Product Manager - VSTECS (Singapore) Pte Ltd
- Develop productive relationships with channel partners and principal vendors.
- Take responsibility for product, inventory management and marketing through channel partners.
- Present and sell company's products and services to meet tight sales and profit targets. A usual workday involves scheduling appointments and meetings with dealers and vendors to review product requirements and to determine other opportunities.
- Collect customer requirements and define their vision working alongside engineering teams.
- Research customer experience and demands to create product strategy, pricing and positioning.
- Create plans in the development of product knowledge in both internal and external organizations.
- Manage and implement weekly, monthly and quarterly sales reports.
- Drive validation of PoCs with key customers and prospects.
- Understand the industry trends and competitive landscape relating to overall market.
- Work with Marketing and Business Development teams in identifying and completing effective GTM strategies.
Business Development - VSTECS (Myanmar) Pte Ltd
- Present and sell my company's products and services to meet tight sales and profit targets. A usual workday involves scheduling appointments and meetings with dealers and vendors to review product requirements and to determine other opportunities.
- Analyze the sales risk to estimate a dealer's potential.
- Draw upon my excellent customer service skills to establish and maintain relationships with current dealers while building relationships with potential dealers.
- Enhanced customer experience through tailored solutions and follow-ups.
- Worked with product development departments to enhance overall customer experience.
- Grew sales pipeline through dealer engagement and client presentations.
Portfolio
Featured Projects
Cloud / DevOps
AWS EKS CI/CD Deployment Project
Deployed a containerized application on AWS EKS using GitLab CI/CD, Kubernetes manifests, ingress configuration, and infrastructure automation.
Tech: AWS, EKS, Terraform, Kubernetes, GitLab CI/CD
View ProjectBusiness Systems
SharePoint Recommendation Project
Proposed an improved SharePoint information architecture and access control structure based on analysis of the current environment.
Tech: SharePoint, Information Architecture, Access Control
View ProjectAnalytics / Reporting
Change Adoption Dashboard Project
Developed reporting concepts and metrics to improve visibility into communication, adoption, and change impact across teams.
Tech: Domo, Google Sheets, Reporting, Analysis
View ProjectPortfolio
Cloud & Infrastructure Portfolio
A collection of infrastructure and cloud-related work covering deployment, automation, AWS, Linux, and troubleshooting.
Tech: AWS, Linux, Networking, Terraform
View PortfolioCredentials
Certifications
Cloud
AWS Certified Cloud Practitioner
Foundational understanding of AWS Cloud concepts, services, and security.
Issued by: Amazon Web Services
View CertificateDevOps
100 Days of DevOps
Hands-on learning in Linux, Docker, Kubernetes, and CI/CD practices.
Platform: KodeKloud
View CertificateAnalytics
Data Analytics & BI
Covered data visualization, reporting, and business intelligence tools.
Institution: University of Canterbury
Contact
Get In Touch
Contact Details
Email: phoopwinthlaingg@gmail.com
LinkedIn: https://www.linkedin.com/in/kate-p-342306219/
Phone: +64 27 227 6076
What I’m Interested In
I am interested in roles related to business development, graduate technology roles, and business systems where I can contribute through both technical understanding and strong stakeholder communication.